Worst customer service experience from an associate named Tim. I asked him a question and he said "I can't right now (with really bad attitude, and angry loud tone )" and continues walking, while he was talking and laughing with another associate. He never went back to me, to see if I needed help (He was doing nothing, just walking around) . We can not tolerate humiliations as customer just for a question.
It's your average chain wholesale club. Pretty good range of products at good prices, even considering the membership fees. Their alcohol selection is decent, and this location has them in a giant caged area, which is an interesting sight.
Notified by supervisor in member services that clerks are trained NOT to notify customers that gift card purchases are not refundable. I was unable to return a gift card after a duplicate card was purchased in error. When I asked customer service if this was the policy they couldn’t locate it and said just “call member services”. Don’t EVER purchase a gift card from this store. Very poor way to treat customers (“members”)
Even though I'm not a member I go there with my friends who are & always pick up a lot of food. I love the store.
It was a pretty good experience found everything that I wanted and needed so I have to say it was a very good experience.
Bj S Wholesale is a US Gas Station based in Seekonk, Massachusetts. Bj S Wholesale is located at 175 Highland Ave, Seekonk, MA 02771, USA.
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