Nice place to take your kids. A little expensive though. Staff is ok could be a little friendlier they're all kind of monotone which I don't find fitting for a children's place. Bathrooms could be cleaner and wish they had more food options. My daughter loves the rides and bumper cars! The arcade part is small and the games constantly eat your tokens.
My family went there Saturday the kids enjoyed the place however there was no AC running and it was a very hot humid day. Had I of known there was no AC we wouldn't of gone. Very miserable for adults and by the time the kids were done playing they were covered in sweat. Never again will we go there.
Just had both my childrens' birthday party here this past weekend (1 and 5). The kids had a blast but for the price, I expected more. I purchased the $17.95/child package that included the wristband for unlimited rides, pizza, tokens, etc and we rented the private room from 12-1:30PM. My vision was to have the kids get their wristband when they got there at 12, play as they wished throughout fantasyland, call them back to eat pizza and have cake, and then continue to play. When I got there and asked for the wristbands, they said they don't give them out until after cake- which would be an hour and a half later! So we had to try to contain 22+ children in a room and tell them they had to wait. What ended up happening was my guests took their children out into the play area and spent their own money to keep their kids entertained- it was either that, or wait 90 minutes for wristbands. After cake, at 1:30 on the dot, we had to get out of the room we were in (at this point all the kids were all over the place). Still no wristbands... when we got everything out of the room (there was another party coming in at 2) I asked for the wristbands, she told me I still have to pay before we could get them. Oh, great, it's been almost two hours, my guests are ready to leave at this point, and now we have yet another delay. I would have NEVER bought that package if I had known the wristbands weren't handed out until almost 2 hours in- AND IF THAT'S A RULE IT WOULD BE NICE TO RELAY IT BEFOREHAND. When the wristbands were finally put on all 22 kids who were scattered throughout the place (don't think you're getting them, they need to be put on by the staff), most of them just went on a few rides and then left shortly after because they had already been there for 2 hours- just as good as flushing my money down the toilet. And the kids don't get tokens, instead each child got 2 cards: redeemable for 5 tokens or 35 redemption tickets. So now I have 44 cards in my hand, that I need to hand out. It was a joke- why not give me a little cup with ten tokens? Why the cards? The server appointed to us was running another party as well and had no help- she was nice and attentive but clearly overwhelmed and one person trying to do EVERYTHING for multiple parties on such a strict timeline and a ridiculous structure for wristbands and tokens is impossible! It's too bad because with the right communication, help, service, and people, this place has so much potential to be a 5+ star facility, but until they get their act together, for birthday parties anyhow, it is only a 1 star. P.S. only one of my children got her 500 birthday ticket redemption that the package included which I really don't care about because my other child is only 1 but it's just another oversight. They really get you... I feel robbed and I feel like my guests were robbed too but wanted to write this review in hopes of some new structure be put into place and so other parents don't make the same mistake I did.
Sad to say this but there website is incorrect. I had two kids crying because they were disappointed.
This place was awesome my 2 year old had a blast. Great place for younger children.
I would appreciate two free passes please
Fantasyland Llc is a US Amusement Park based in Seekonk, Massachusetts. Fantasyland Llc is located at 1300 Fall River Ave, Seekonk, MA 02771, USA.
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